CE Speakers

2018 CE Speakers

Janet Trautwein

Janet Trautwein Executive VP and CEO of NAHU

Janet Trautwein is the executive vice president and chief executive officer of the National Association of Health Underwriters (NAHU) in Washington, D.C. Her responsibilities include oversight of all NAHU activities and primary representation of the association to the media, government agencies and elected officials at all levels.

Prior to becoming the EVP & CEO of NAHU in 2005, Janet served for many years as the head of NAHU's government affairs department, directing the government and political affairs of the organization.

A frequent speaker on health policy issues, Janet is considered an expert in health insurance markets and health plans of all sizes and frequently testifies before Congress on these issues. Her expertise in issues related to the uninsured, health insurance pools, risk and reinsurance pooling, health-related tax issues, and both national and global health reform has been recognized throughout the industry. In 2004, Janet received the Harold R. Gordon Memorial Award, which honors the “Health Insurance Person of the Year” and is considered to be the most prestigious award in the health insurance industry. Every year since 2006, Janet has been named one of the 100 most powerful people in the insurance industry. She has been published in major newspapers, including The Wall Street Journal, New York Times and Los Angeles Times and she has appeared on hundreds of radio and television programs around the world.

Dr. Michele Osborne

Dr. Michele Flynn Osborne, Chief Deputy Commissioner of Insurance

North Carolina Insurance Commissioner Mike Causey appointed Campbell Business adjunct faculty member Dr. Michelle Osborne as chief deputy commissioner. In her role, she works directly with the commissioner in service as a policy advisor. Osborne’s educational background includes an MBA from Campbell University and Doctorate of Business Administration from George Fox University. She has worked in the insurance industry since 1990, starting two insurance agencies from scratch, Allstate and an independent Erie Insurance agency. She worked the latter 16 years of that time as a district sales manager for a Fortune 500 company. Her responsibilities included recruiting, managing and training insurance agents throughout North Carolina.

Mike Embry
Mike Embry

President of NAHU

Mike currently serves as the NAHU President on the Board of Trustees. Prior to being elected to the NAHU Executive committee, Mike served on the Board of Trustees as the Region Vice President from 2010 through 2013

Prior to this role, he held numerous leadership positions in Michigan, including President of Michigan AHU, President of Metro Detroit AHU, and Legislative Chairperson for both Metro Detroit and Michigan AHU chapters.  He also had the pleasure of serving as Region 3 HUPAC chairperson.

For the past 33 years, Mike has dedicated his career to the insurance industry, it’s agents and clients.  In 1989 Mike founded and ran his own small benefits planning agency. In 1996, Mike founded the employee benefits practice at Michigan-based Comerica Insurance Services. In 2014 Mike purchased the Employee Benefits practice from Comerica and opened Comprehensive Benefits, Inc. Mike has been a very active member of NAHU since 1993. 

Mike’s passion for NAHU and legislative issues was recognized early on.  He received NAHU’s Distinguished Service Award, NAHU’s Legislative Achievement Award and NAHU’s Triple Crown award annually since it’s inception in 2004.  Mike became a lifetime and qualifying member of LPRT in 2009 and has been a member of the Soaring Eagle Club for the past 5 years.   

Shannon Buckner

Shannon Buckner
Group, Blue Cross NC

Mr. Buckner started out as an attorney for Blue Cross NC and has held various sales management positions within the company over the past 15 years.  He has also held leadership positions at the North Carolina Division of Medical Assistance and the Centers for Medicare and Medicaid Services.

Travis Maloy Travis Malloy Senior Market, Blue Cross NC

Blue Cross and Blue Shield of NC employee since 2001. Sales Manager – Senior Markets since 2014. Been in the Medicare market since 2006

ZanniStephen Zanni, Blue Cross NC

Steve Zanni leads a team of account executives at Blue Cross NC who focus on collaborating with agents and employer groups to create the right ancillary solutions for their specific needs. With more than 18 years’ experience in the ancillary insurance industry, including 6+ years at Blue Cross NC, Steve’s diverse background has spanned underwriting, operations, and marketing - all focused on ancillary lines of business. He holds an undergraduate degree from the University of Massachusetts.

MontressaMontressa Sheed, Director Individual Sales, Blue Cross NC

A graduate of North Carolina Central University (NCCU), Montressa Sneed joined Blue Cross Blue Shield of North Carolina in 1994 as a customer service representative.  Over the past 20 years, Montressa has held several different positions before rising to her current role as Director, Individual Sales Market.  Montressa is responsible for managing a statewide sales team concentrated on sales activity in the Small Group and Under 65 Individual markets through independent agents.  This includes managing agent relationships and supporting the overall activity that agents have Blue Cross. Montressa has been recognized corporately for multiple achievements throughout her career such as Small Group Account Manager of the Year and CEO Award Winner.  She was the Sales Manager MVP for 2014, 2015 and 2016.

McNairyCarolyn McNairy,
TASC Compliance Vice President

Carolyn’s primary responsibility is for the training and development of TASC’s Group Sales Force and TASC Distribution Channel Partners to increase their product knowledge of ERISA, FMLA, HIPAA, COBRA, and ACA. She serves as the TASC - ERISA Compliance officer working with internal staff as well as TASC legal counsel on TASC compliance issues and opportunities.

Her role also includes conducting National Seminars and Webinars to educate the TASC Group Sales Force, Employee Benefit Consultants, General Agents, Insurance Carrier Sales Staff, Providers and employers on ERISA/FMLA/COBRA/FSA/ACA legal requirements. Carolyn has presented at numerous local and State SHRM events, local and State NAHU and at the NAHU National conference. She conducts an average of 100+ Seminars/Webinars annually.

SpinelliJoe Spinelli
Co-founder & CEO MedTek21

Joe Spinelli is a co-founder and CCO of MedTek21, where he oversees program design, utilization, and data analysis for personalized medication risk management programs run by over 250 clinical, corporate, and facility groups.  Prior to joining the founding team of MedTek21, Joe spent over fifteen years as both an operator and investor in the healthcare IT, Finance, and Consumer sectors.  Joe has a BS, summa cum laude, from Babson College and was the recipient of the Earl K Bowen Award for excellence in quantitative methods.